Built for Canadian HVAC Contractors

Stop running your commercial HVAC business on spreadsheets.

ProFlow is the only field service platform purpose-built for commercial HVAC in Canada — dispatching, invoicing, payroll, service agreements, and a field app your techs will actually use.

HST & Canadian payroll built in
TSSA refrigerant compliance
Guided onboarding included
30+
Modules & tools — one platform
100%
Canadian compliance, built in
24/7
Offline field access via FieldPro
From the field
"ProFlow replaced four separate tools for us — dispatch board, payroll, invoicing, and our service agreement tracking. We're running tighter than we ever have."
EL
Eric Laval
Owner · Aircon Mechanical Systems Inc. · Ontario
Built by EMMS Solutions

ProFlow is a product of EMMS Solutions — built by a working commercial HVAC contractor in Newmarket, Ontario. After years of running the business on spreadsheets, disconnected apps, and paper work orders, we built the platform we always wished existed.

Every feature was shaped by real dispatchers, technicians, and office staff. ProFlow understands how Canadian commercial HVAC actually works — because it was built inside one.

Ontario
Based & incorporated
TSSA
Refrigerant compliance built in
Platform

Everything your operation needs.

From the first service call to the final invoice — dispatching, field work, billing, payroll, and compliance all in one place.

Work Orders & Dispatch

Create, assign, and track work orders in real time. Live dispatch board with tech availability, skill matching, and priority routing.

Service Agreements

Recurring service contracts with auto-generated work orders, sequential IDs, PO creation, and SA-covered invoice workflows.

Invoicing & Quotes

Professional invoices with automatic HST by province, payment terms, and email delivery. Syncs directly to QuickBooks Online.

Canadian Payroll

Gross pay, CPP, EI, and Ontario income tax. Payroll runs, YTD summaries, and hours broken down by job type.

Projects & Progress Billing

Multi-phase commercial projects with phase tracking, job costing, team assignment, and milestone-based progress billing.

Subcontractors

Full sub profiles with trade tags, rate structures, WSIB and liability tracking, and direct integration with the dispatch board.

Inventory & Purchasing

Parts inventory, purchase orders, vendor bills, and partial receiving — with full GL account coding throughout.

Reporting & Analytics

Sales tracking, technician scorecards, capacity planning, and job costing — the management data your operation actually needs.

Communications

On-call scheduling, in-browser softphone, SMS inbox, and a unified communications hub — all accessible from one tab.

Built for Canada. Not adapted for it.

ProFlow handles every Canadian compliance requirement automatically — no plugins, no workarounds. It's why teams switching from US-built tools like ServiceTitan stay with ProFlow.

HST / GST by ProvinceCorrect tax rates for all 10 provinces, calculated automatically on every invoice and quote.
CPP, EI & Ontario TaxFull payroll deduction calculations with year-to-date tracking and remittance-ready reports.
TSSA Refrigerant LogODS-compliant refrigerant tracking per unit, with charge and recovery logs and certification records.
WSIB Sub ComplianceFlags subcontractors with expired WSIB certificates or lapsed liability insurance before dispatch.
The Software

See exactly what your team will use.

Every screen is purpose-built for commercial HVAC — not adapted from a generic template.

Dispatch Board

A live view of your entire day — all open work orders, assigned technicians, and real-time status at a glance.

Real-time status across all open jobs
MTD revenue, tech count, and WO totals at a glance
Colour-coded priority and status indicators
Dispatch Board — Today
Dispatch Board
5 Active3 Scheduled
23
Open WOs
6
Techs Out
$84,420
MTD Revenue
14
SA Contracts
WO-1042
RTU Compressor Swap
Hwy 400 Industrial Park · 08:00 AM · High Priority
Active
MR
JT
WO-1043
Semi-Annual PM · 12 AHUs
Yonge St Tower · 10:00 AM · Service Agreement
Active
DB
WO-1044
Chiller Leak Inspection
King West Condo Corp · 13:30 · Normal
Scheduled
MR
WO-1045
Quarterly Filter Change · 8 Units
Finch Ave Warehouse · 15:00 · Service Agreement
Pending
PL
Invoice INV-2024-0891
ProFlow Invoice
INV-2024-0891 · Oct 15, 2024
Paid
Bill From
Aircon Mechanical Systems
400 Mulock Dr, Newmarket ON
HST# 123456789 RT0001
Bill To
Hwy 400 Industrial Park
12 Commerce Blvd, Newmarket ON
Terms: Net 30 · PO# AC-4892
DescriptionQtyRateAmount
RTU Compressor Replacement (Carrier 5T)1$1,850.00$1,850.00
Refrigerant R-410A — 5 lbs5$42.00$210.00
Labour — 3 Technicians × 4 hrs12$105.00$1,260.00
SA Discount (SA-2024-007)1-$250.00-$250.00
Subtotal$3,070.00
HST (13% · Ontario)$399.10
Total Due$3,469.10

Invoicing & Quotes

Professional invoices with automatic HST, service agreement discounts at line level, and one-click sync to QuickBooks Online.

HST auto-calculated by province on every invoice
SA pricing and PO numbers linked automatically
Two-way sync to QuickBooks Online — no double entry

Canadian Payroll

Calculate gross pay, CPP, EI, and Ontario income tax for your entire team in one run — built to Canadian standards.

CPP, EI, and Ontario income tax calculated automatically
YTD summaries and pay history per employee
Hours broken down by job type for cost allocation
Payroll Run — Oct 15, 2024
Payroll Run — Period Ending Oct 15, 2024Pending Approval
$18,420
Gross Pay
$892
CPP (Total)
$348
EI (Total)
$14,960
Net Pay
EmployeeGrossCPPEI / TaxNet Pay
Marcus R.$3,840$198$72 / $614$2,956
Jordan T.$3,200$165$60 / $480$2,495
Daniel B.$2,960$153$56 / $430$2,321
Patricia L.$3,600$186$67 / $561$2,786
Sam K.$2,720$140$51 / $388$2,141
FieldPro Mobile App

The app your techs will actually use.

FieldPro is a Progressive Web App — no app store, no MDM, no IT deployment. Techs add it to their home screen and they're ready. Works fully offline and syncs the moment connection returns.

Works fully offline — syncs automatically when connection returns
Push notifications for new, rescheduled, or emergency work orders
In-field service report entry with photo upload
AI equipment dataplate scanner — 18 fields from one photo
Digital signature capture and job completion workflow
No app store — instant updates pushed to every device
AI-Powered

Smarter tools. Less admin.

ProFlow integrates AI where it genuinely saves time — a real productivity layer, not a marketing checkbox.

Live

Equipment Dataplate Scanner

Point a phone camera at any equipment nameplate. AI extracts make, model, serial, refrigerant type, capacity, and 13 more fields instantly — no manual entry.

Live

AI Assistant

An always-on chat agent with live access to your work orders, customers, and schedule. Ask it anything about your operation — it looks it up and answers.

Live

Service Report Generator

One click turns field tech notes into a polished customer-facing service report. Correct language, proper structure — ready to send.

Integrations

Connects to the platforms that run your business.

ProFlow syncs with your accounting system, identity provider, and supplier network — so your data stays consistent and your team isn't re-entering information across tools.

QuickBooks Online
Two-way sync for invoices, vendor bills, payments, and GL entries. ProFlow handles operations; QBO stays the accounting ledger.
Available
Google Workspace
Single sign-on via Google for your whole team. No separate ProFlow passwords to manage across office and field staff.
Available
Microsoft 365 / Azure AD
Single sign-on for teams already running M365. Keeps ProFlow inside your existing IT and identity environment.
Coming Soon
Supplier & Parts Portal
Direct purchasing workflows with HVAC distributors — live pricing, PO transmission, and order confirmation synced back into ProFlow.
In Development
How Onboarding Works

You'll be live faster than you think.

ProFlow includes guided onboarding with every plan. We walk through setup with you — you're not on your own.

Step 01

Book a Demo Call

A 30-minute live walkthrough tailored to your team size and operation. We'll show you exactly what ProFlow looks like running a business like yours — dispatching, payroll, service agreements, everything.

Step 02

Guided Setup

We walk through your company profile, technicians, customers, and configuration together. The setup wizard handles the heavy lifting — you fill in what you know, we help with the rest.

Step 03

Your Team Goes Live

Your dispatchers are dispatching. Your techs are on FieldPro. Your invoices are syncing to QBO. The switch is behind you — and you have a system built for how your operation actually runs.

Pricing

Simple, transparent pricing.

All plans include guided onboarding, FieldPro, Canadian compliance, and unlimited work orders. No hidden fees, no per-WO charges.

Starter
Core
For smaller teams moving off spreadsheets and paper.
Starting at
$249/ mo
Billed monthly · CAD
Included Licenses
Office licenses2 included
Tech licenses3 included
Additional seats
+ Office license$29 / mo each
+ Tech license$19 / mo each
  • Work Orders & Dispatch Board
  • Customers & Jobs
  • Invoicing & Quotes (HST)
  • FieldPro Mobile App
  • QuickBooks Online Sync
  • Guided Onboarding
Most Popular
Growth
Professional
For growing teams with service agreements and projects.
Starting at
$499/ mo
Billed monthly · CAD
Included Licenses
Office licenses3 included
Tech licenses7 included
Additional seats
+ Office license$29 / mo each
+ Tech license$19 / mo each
  • Everything in Core, plus:
  • Service Agreements
  • Canadian Payroll (CPP / EI / Tax)
  • Projects & Progress Billing
  • AI Scanner, Assistant & Reports
  • TSSA Refrigerant Log
  • Subcontractors + WSIB Tracking
Enterprise
Multi-Location
For multi-location operations or white-label resellers.
Starting at
$999/ mo
Billed monthly · CAD
Included Licenses
Office licenses5 included
Tech licenses15 included
Additional seats
+ Office license$25 / mo each
+ Tech license$15 / mo each
  • Everything in Professional, plus:
  • White-label branding
  • Multi-location Admin Console
  • Tenant-isolated data architecture
  • Priority support & onboarding

Pricing shown in CAD. Book a demo to see ProFlow live before you commit.